Our order processing is in normal hours, however there might be delays in receiving your orders when our third-party shipping partners experience challenges. When this happens, we have no control over it but we know that they are doing their best to get it to you.

There has been no evidence to support transmission of COVID-19 through packages. Due to poor survival of the virus on surfaces there is less risk of spreading through packages. We will keep updating if we receive any change in this information.

Safety and health of our employees is our topmost focus. Those whose job allows them to work from home are mostly asked to do so as a precaution. Those who are at office are asked to follow strict rules to maintain their safety and the safety of others around them.

10am-5pm IST, Mon-Sat

There is no registration fee whatsoever and is completely free but subjected to Web Admin validation after due diligence.

Buyer is defined as any company or individual associated with maritime sector i.e. ship owner, ship manager, port or ship yard for the purchase of marine products and sometimes may include marine theme items for home or office décor to such Buyers.

To Become a Buyer, you would first need to register on the portal by filling in the details needed for your profile, post which you can add the products to your cart to place an order with us. You can also choose to learn about the journey SSS takes from the time you add the products to the cart till the time it reaches you at your desired port. Customization is also an option for selective products if you would like to do so

You can make full use of the portal by shopping from a wide range of products throughout the portal, learning about the SSS products journey under ‘Services’ and customizing products with an easy design tool under ‘Customize’.

You can search from all the products, specifically from categories or simply by putting keywords of a ‘product’ or ‘category’ in our search bar.

You can pay via debit/credit card, cash on delivery, UPI, or Net Banking.

Once you have added products to your cart, there is an option to club products to a basket. Here you can select the products you wish to add any department, save and proceed.

You can track your order by monitoring your email provided to us or through notifications.

You can choose delivery address by clicking ‘Hello Select Address’ and select if you want to deliver it to a Ship Address, Head Office Address, or Branch Office Address.

There are some products that we all wish to have but can’t purchase at that very moment. Our Wish List Feature will enable Buyers to add some products to their list by clicking the ‘Wish List’ icon. For the ‘next-times’ that you visit our portal, we will Showcase some of these products (On Occasions where you would like to be reminded), in an attempt to not let you miss out on anything.

Notifications will be a crucial part of your interaction with us. Through Notifications, we wish to inform you recent announcements, live updates of your order, and any other changes/additions that we make on our portal. You can turn them on/off on the basis of when you need them.

Timely smooth delivery of ship stores and spares to your nominated address i.e. office, ship, port or ship yard requires timely placement of order. Based on our experience it is suggested that Order be placed ideally 1 week in advance or more. However, notice period can differ from item to item and Buyer is allowed to choose a date of delivery from the calendar dates proposed by us

Yes. Our products are only and only made with the highest standards of quality making us a trustable portal. We try to make sure that are products look as close to their images portrayed on the portal but we hope you understand that there might be a slight difference in resemblance at times.

Yes you can easily cancel/return your order by selecting the respective option for your order. All items must be returned within 60 days from shipment in new, unused condition, with no signs of wear and tear including the item/items, label, and slip.

Yes we do. As a company, we try to use less plastic and increase the use of brown paper, brown bags, and cardboard boxes wherever possible for protecting our environment. SSS also gives priority to those registered Sellers who have the credentials related to the well-being of the environment and those who keep in line with environmental friendly practices.

There is no registration fee whatsoever and is completely free but subjected to Web Admin validation after due diligence.

Seller is defined as any company or individual associated with manufacturing or stocking ship stores and spares and for the purpose of selling to the maritime sector i.e. ship owner, ship manager, port or ship yard and sometimes may include selling marine theme items for home or office décor.

To Become a Seller, you would first need to register on the portal by filling in the details needed for your profile, post which you can upload or select products to add specifications to them. You can also choose to learn about the tips and tricks necessary to get ahead on the portal. Advertising is also an option if you would like to highlight your products for Buyers.

You can make full use of the portal by going to ‘Become a Seller’ subsections and uploading products and keeping them to date under ‘Sign-In’, learning the tips and tricks to get ahead under ‘Services’ and advertising your products through banner ads under ‘Advertise

Once on the Seller dashboard, the seller can access the product pool by clicking on the ‘Product’ option and adding specifications of the products he/she wishes to sell.

Once on the Seller dashboard, the seller can click “Add product” option and add specifications of the new products he/she wishes to upload for selling.

500 pixels X 500 pixels.

You can choose to advertise through a Normal Banner which would appear randomly in search results or you can choose to go for a Targeted Banner which would cater to a desired target audience and appear specific to their search for a particular product, category, or location.

You have to pay to advertise and based on the choice of the two banners i.e. Normal or Targeted Banner, charges will be intimated to you.